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FAQs
Welcome to the Called2Rise FAQ — answers to the most commonly asked questions about our faith-based coaching, how it works, what to expect, fees, scheduling, and more. If you don’t see your question here, feel free to ask Angela directly!
What is coaching?
Christian coaching is a solution-focused, goal-oriented partnership designed to help you navigate current struggles, discover clarity, and grow in emotional and spiritual resilience. In coaching, you are the expert on your experience — and your coach provides compassionate insight, practical tools, and faith-rooted wisdom to help you move forward.
What type of coaching do you provide?
Called2Rise specializes in Christian mental health & relationship coaching. Our approach integrates biblical truth with evidence-informed, therapeutic techniques — including cognitive-behavioral tools, emotion-focused strategies, solution-focused tools, and Gestalt concepts — all in a forward-focused, practical way that honors your faith and your story.
Who Leads the Coaching? What Are Your Qualifications?
Angela W. Startz, MAHSC, CMCLC, leads every coaching session with both professional training and deep faith commitment. Her credentials and training are listed in full on the Certifications page. Check it out to learn how her background equips her to support your emotional healing and relational growth.
Can I Book an In-Person Session?
Yes! In-person coaching sessions are available at our Plano, TX office: 1820 Preston Park Blvd., Ste. 2200, Plano, TX 75093 You can also meet with Angela online via secure telehealth — this option makes coaching accessible whether you’re local or joining remotely.
What Are Your Hours & Availability?
•In-Person Appointments: Mondays & Thursdays — 10:00 a.m. to 7:00 p.m. (CST) •Online Sessions (Telehealth): Tuesdays & Wednesdays — 3:00 p.m. to 6:00 p.m. (CST), and Fridays — 10:00 a.m. to 2:00 p.m. (CST)
What are your fees?
•Individual Coaching — In-Person: $150 per 60-minute session •Individual Coaching — Online (Telehealth): $135 per 60-minute session •Couples Coaching — In-Person: $265 per 90-minute session •Couples Coaching — Online: $238.50 per 90-minute session
Do you accept insurance?
No. Coaching follows a wellness model rather than a medical model, so appointments are not billed through insurance. Insurance reimbursement typically requires a clinical diagnosis, which life coaching does not provide. However, some Health Savings Account (HSA) plans may cover coaching expenses — check with your plan administrator to see if your benefits allow this.
How Is Coaching Different From Counseling or Therapy?
While both coaching and therapy support growth and healing, they serve different purposes: •Christian life coaching focuses on future-focused goals, faith integration, emotional growth, and practical action steps. •Therapy/counseling typically addresses clinical diagnoses, deep trauma processing, and mental health conditions. Called2Rise coaching uses many effective tools inspired by therapeutic modalities, but emphasizes forward momentum, spiritual identity, and practical personal growth rooted in biblical truth.
Do I Have to Be a Christian to Work With You?
While all coaching at Called2Rise is rooted in Scripture and Christian faith, you do not have to be a Christian to receive coaching. We welcome people from all backgrounds who are open to exploring growth through biblical values and faith-integrated support.
Cookies & Privacy Policies
At Called2Rise LLC, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, or request an appointment via the Client Portal, located at https://called2rise.clientsecure.me/sign-in By using our website and providing us with your personal information, you agree to the terms of this Privacy Policy. Information We Collect We may collect the following types of personal information when you request an appointment through our website: 1.Full name 2.Contact information (phone number, email address) 3.Appointment preferences 4.Any additional information you choose to provide in the appointment request form Use of Personal Information We use the collected information to: •Schedule and confirm appointments •Communicate with you regarding your appointment and any related updates or changes •Provide the services requested •Improve our services and enhance the user experience on our website Information Sharing We respect the confidentiality of your personal information. We do not sell, rent, or disclose your personal information to third parties, except in the following circumstances: •With your consent or as required by law •To our trusted service providers who assist us in operating our website and providing our services •In response to a legal request or to protect our rights, property, or safety Data Security We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure. We cannot guarantee the absolute security of your personal information. External Links Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to review their privacy policies before providing any personal information. Changes to the Privacy Policy We may update this Privacy Policy from time to time. Any changes will be effective upon posting on this page. We encourage you to review this Privacy Policy periodically for any updates. Contact us if you have any questions or concerns regarding this Privacy. By using our website and providing us with your personal information, you signify your acceptance of this Privacy Policy.
Return/Refund Policy
At Called2Rise LLC, we are committed to providing high-quality mental health coaching services and downloadable resources designed to support your well-being. We appreciate your trust in our offerings and strive to ensure your satisfaction. However, due to the nature of our products and services, we maintain a strict no-refund policy as outlined below. This policy is intended to be fair, transparent, and compliant with applicable consumer protection laws. 1. All Sales Are Final Digital Downloads (e.g., Books, Guides, and Other Products): Once a digital product is purchased and downloaded, it cannot be returned or refunded. This is because digital files are instantly accessible and replicable, making it impossible to verify or revoke access after delivery. Coaching Services: Mental health coaching sessions, programs, or consultations are non-refundable once they have been scheduled, initiated, or completed. Services are personalized and delivered in real-time or through dedicated resources, and cannot be undone or returned. We encourage you to review product descriptions, sample materials (where available), and service details carefully before making a purchase to ensure they meet your needs. 2. Exceptions and Special Considerations While our policy does not allow for refunds, we may, at our sole discretion, offer alternatives such as credits toward future purchases or adjustments for technical issues (e.g., download errors) on a case-by-case basis. Please contact our support team promptly if you encounter any problems with your purchase. If you believe there has been an error in billing or if a product fails to download due to a technical fault on our end, we will investigate and resolve the issue as quickly as possible. 3. Cancellations For coaching services, cancellations must be made at least 24 hours in advance of the scheduled session to avoid full charges. Late cancellations or no-shows are non-refundable. Digital downloads cannot be canceled once the purchase is complete and access is granted. 4. Legal Compliance By making a purchase, you acknowledge and agree that all sales are final and non-refundable, except where prohibited by law. In jurisdictions where refunds may be required by statute (e.g., for faulty products), we will honor such obligations. 5. Contact Us If you have any questions about this policy or need assistance with your purchase, please contact us at angela@called2rise.com or 214-516-7832. We are here to help and value your feedback. Thank you for choosing Called2Rise LLC. Your support enables us to continue providing valuable mental health resources to our community. Last Updated: 08/15/2025
About Called2Rise LLC
The story of Called2Rise LLC begins in 1993, when Angela W. Startz first dreamed helping individuals heal from emotional wounds and relational strife. Inspired by her own faith journey and a calling to integrate biblical wisdom with practical support, Angela envisioned a space where God's love could transform lives. However, life intervened—family responsibilities, career demands, and personal challenges delayed her pursuit for nearly three decades. Undeterred, Angela turned to formal education to build her foundation. She earned a Bachelor of Science in Psychology and Christian Counseling from Liberty University, followed by a Master of Arts in Human Services Counseling and Life Coaching, graduating in 2021. During this time, she amassed over 25 certifications in trauma recovery, attachment healing, addiction impacts, and marital restoration. She also became a professional member of Gottman Connect, and successfully blends their empirically tested therapeutic models with Scripture. In 2020, with unwavering support from family, friends, and a network of supporters who believed in her vision, Called2Rise LLC came to fruition! As founder and managing member, Angela launched the company in Plano, Texas, offering Christian mental health and relationship coaching worldwide. Services focus on personal development, divorce support, and trauma recovery, providing online and in-office sessions to empower clients through faith-centered, solution-oriented guidance. By 2021, Angela achieved dual certifications: Certified Christian Life Coach (IBCC) and Certified Master Christian Life Coach (ICCI in 2024). The business grew steadily, earning endorsements for Angela's direct, yet compassionate and empathetic approach. By 2025, with five years in practice, Called2Rise has helped countless individuals reclaim peace, set boundaries, and thrive, fulfilling Angela's long-held dream through God's grace and community backing.
Affiliations
We proudly collaborate with HopeWorks Counseling and The Grief Support Center to enhance our services. Contact us to learn how these partnerships can benefit you.
Still Have Questions?
If your question isn’t listed here or you’d like personalized clarity, you can Ask Angela directly through email or during your free consultation. We’re here to help you move from stuck to empowered — with God’s truth guiding every step.