At Called2Rise LLC, we are committed to providing high-quality mental health coaching services and downloadable resources designed to support your well-being. We appreciate your trust in our offerings and strive to ensure your satisfaction. However, due to the nature of our products and services, we maintain a strict no-refund policy as outlined below. This policy is intended to be fair, transparent, and compliant with applicable consumer protection laws. 1. All Sales Are Final Digital Downloads (e.g., The Called2Rise Companion, Guides, and Other Products): Once a digital product is purchased or downloaded, it cannot be returned or refunded. This is because digital files are instantly accessible and replicable, making it impossible to verify or revoke access after delivery. Coaching Services: Mental health coaching sessions, programs, or consultations are non-refundable once they have been scheduled, initiated, or completed. Services are personalized and delivered in real-time or through dedicated resources, and cannot be undone or returned. We encourage you to review product descriptions, sample materials (where available), and service details carefully before making a purchase to ensure they meet your needs. 2. Exceptions and Special Considerations While our policy does not allow for refunds, we may, at our sole discretion, offer alternatives such as credits toward future purchases or adjustments for technical issues (e.g., download errors) on a case-by-case basis. Please contact our support team promptly if you encounter any problems with your purchase. If you believe there has been an error in billing or if a product fails to download due to a technical fault on our end, we will investigate and resolve the issue as quickly as possible. 3. Cancellations For coaching services, cancellations must be made at least 24 hours in advance of the scheduled session to avoid full charges. Late cancellations or no-shows are non-refundable. Digital downloads cannot be canceled once the purchase is complete and access is granted. 4. Legal Compliance By making a purchase, you acknowledge and agree that all sales are final and non-refundable, except where prohibited by law. In jurisdictions where refunds may be required by statute (e.g., for faulty products), we will honor such obligations. 5. Contact Us If you have any questions about this policy or need assistance with your purchase, please contact us at angela@called2rise.com or 214-843-1332. We are here to help and value your feedback. Thank you for choosing Called2Rise LLC. Your support enables us to continue providing valuable mental health resources to our community. Last Updated: 09/2026